Shipping policy

For Our Frames

To ensure your frames arrive at your studio in exhibition-ready condition, we take a meticulous approach to our packaging. Each frame is first layered in bubble wrap to cushion the artisan finish. We then secure the frame inside a heavy-duty, double-walled cardboard box. From our Horbury workshop to your front door, our priority is ensuring that the craftsmanship we put into the build is exactly what you see when you open the box.

For Our Art Prints

To ensure they arrive pristine, all our standard art prints are:

- Carefully rolled and wrapped in protective, acid-free tissue paper.

- Placed inside a super-durable, thick-walled cardboard tube, secured at both ends.

This method is the industry standard for fine art prints, preventing any creases, folds, or corner damage on the journey to your home.

 

Delivery Service: Tracked for Your Peace of Mind

We want you to feel confident from the moment you order to the moment your art is on your wall.

- Fully Tracked Service: All UK orders are sent using Royal Mail Tracked 48 service.

- Stay Updated: Once your order is dispatched from our studio, you will receive an email containing your tracking number. You can use this to follow your parcel's journey and see its estimated delivery date.

 

Estimated Delivery Times

- Processing Time: Please allow 4-7 working days for us to lovingly print, prepare, and package your order.

- Shipping Time (UK): Once dispatched, UK orders typically arrive within 2-4 working days.

(Please note that delivery times may be longer during peak periods like Christmas or during postal strikes.)

 

If you have any questions about your delivery, or if your order arrives in anything less than perfect condition, please don't hesitate to contact us at fosterandwalker@gmail.com. We're here to help.